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Should Twitter lose limits like 140 characters?

Dan Thornton | January 14, 2010

Should Twitter let you post more than 140 characters, include more metadata in tweets, or include embedded images?

Two prominent internet voices, Dave Winer and Robert Scoble have both recently posted their views on how Twitter should improve it’s core product. Dave Winer proposes that using the basis of SMS as a reason for not expanding the core capabilities of the service is wrong, and that Twitter is really SMS 2.0.

Meanwhile Robert Scoble uses the claim Twitter’s web traffic is flat to suggest 14 ways for the service to become more engaging. Number 1 is to remove the 140 character limit and to allow photos and videos in line to ‘communicate something more than the metaphorical equivalent of a grunt.’

The question is whether either of them is right – from a more technical standpoint, I think there’s a valid viewpoint that Twitter could expand the data accompanying a tweet in some way to give more value when it’s referenced by other services.

But I think it’s an incredibly bad idea for Twitter to lose the 140 character limit, and allow inline photos and videos.

For starters, a service already exists for that, called Facebook. Scoble references it as a more entertaining service for that reason, but I wouldn’t agree. Twitter is fun and engaging in creating conversations and quick observations – for both work and pleasure, whereas Facebook is a way to catch up on all the intimate details of your close family and friends.

It also ignores the myriad of ways that people interact with Twitter already – if I want the basic web service on PC or mobile it’s available. If I want greater adaptability, there’s Tweetdeck, Seesmic or many of the other clients. A huge number of clients are available to cater to almost every need – therefore removing the problem of Twitter attempting to do it. Every change made by a major social network is analysed endlessly, and attempting to please everyone results in something which pleases noone.

Increasing the scope of Twitter also infringes on the Twitter ecosystem of third party businesses – embedding images instantly removes the need for the likes of Twitpic, and suddenly increases storage costs for Twitter.

And suddenly you lose a unique network, and instead you have a Facebook also-ran.

So now – I don’t think we should lose the 140 character limit just yet.

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Twitter
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140characters, dave winer, embedding images, embedding videos, flat web traffic, robert scoble, Seesmic, sms, tweetdeck, twitpic, Twitter
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Twitter’s SMS service loses Canada. Now just U.S and India

Dan Thornton | November 27, 2008

It seems that Canada has joined the rest of the world in losing the ability to receive Twitter updates via SMS, as revealed on the Twitter Status Blog. As with the rest of the world, the blame is placed squarely at Mobile carriers:

‘We can’t afford to support this service given our current arrangement with our providers (where costs have been doubling for the past several months.)’

The post continues:

‘The ability to update Twitter over SMS will still be supported over 21212. But we know that this is only part of the experience and we want to make Twitter work in the way folks want … regardless of where they live.

There is a realistic, scalable SMS solution for Canada (and the rest of the world.) We’re working on that and will post more details on the Twitter blog as we make progress.’

It seems a little strange this appeared on the Status Blog, and not the Official Company Blog, which is what happened when we lost Twitter updates via SMS in the UK. And at the time, there was the promise of several new local SMS services across Europe – but I don’t think anything has been arranged yet, and to be fair, if you’re not being monetised or bought by Facebook, then the costs do start to add up:

‘Even with a limit of 250 messages received per week, it could cost Twitter about $1,000 per user, per year to send SMS outside of Canada, India, or the US.’

SMS is obviously a hugely profitable enterprise for mobile providers currently. And I doubt much will change on that front for some time – but hypothetically, with the rise of smart phones and access to social networks (and fortunately, Twitter and clients), could this a cause for even the start of a decline in SMS usage? Any mobile phone experts got any idea of the figures, and whether smart phone usage means less SMS?

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Twitter
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canada, cancelling, cell phones, clients, ending, india, mobile phones, sms, Twitter, u.s., updates
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A Monday Microblog catch-up…

Dan Thornton | August 18, 2008

I know Friday is the traditional day for a round-up post, but so much happens in the microblogosphere on a daily basis, all the 140char team have been busy, and Monday gives some nice alliteration:

  • Some stats from Twitter on how the new SMS rules have affected UK Outbound SMS usage:

Twitter stats on Outbound UK SMS usage

  • Zygotweet and tweetSMS plan to offer Twitter via SMS in the UK (Via Twitterholics)
  • Useful and interesting list and stats for newspapers on Twitter (Well, American ones!).
  • Jaiku got hit by a power failure at the data center provider for their web servers earlier today, but is back online.
  • Plurk has had some minor design and usability upgrades.
  • Pownce has integrated FireEagle, which means all your uploads and messages can now be automatically geo-tagged with your location.
  • Tumblr now allows you to search within Tumblelogs.
  • And Seesmic has a new and improved search function, and threaded player. The improvements to the player make it more and more a mini-application for your website and blog, which now lets you: -start a new conversation straight from where you are without having to leave the site, -reply to any video in private and not only in public. -post to twitter the link from your reply.

So not too much has happened!

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Microblogging, Plurk, Seesmic, Twitter
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gettagging, jaiku, microblog, Microblogging, newspapers, Plurk, pownce, search, Seesmic, sms, threaded player, tumblr, Twitter, upgrades, web outage
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