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What’s happening with applications on Twitter?

Dan Thornton | January 22, 2009

There’s something about Twitter’s recent decisions that just doesn’t make any sense to me at the moment.

It’s experiencing huge growth and celebrity adoption, it’s appearing in mainstream media (Even The Sun is carrying stories about Twitter),  and it has some money in the bank.

But one of the big advantages of the Twitter model is that it can use the huge advantage of external developers and applications undertaking the risky part of establishing themselves before acquiring them or introducing something similar.

After all, Twitter acquired Summize to become Twitter Search.

But since then, things have been a little different. First Twitter acquired Values of n, the company behind Stikkit and I Want Sandy, with Rael Dornfest joining Twitter’s user experience group – and the former services being shut, which caused some outcry, and a group of developers to come together to create an open source version of Sandy.

Recently Twitter introduced a ‘suggested users‘ page for new registrations and alongside the options to find other members. Which seemed like a reasonable idea to encourage new users to start following and interacting with other members.

Sadly it’s rubbish. For two reasons.

  • There’s no relevancy. It’s offered to new users before they have filled in profile details or sent any messages, meaning thatthe suggestions have no context, and are pretty much useless. And although many people have said this could be the start of monetisation, how much money do irrelevant friend suggestions make?
  • There are far better options out there already. For new users with no context, why not simply let people take a look at relevant categories on Twitter user directory Twellow? And if you’re looking for relevant suggestions for people to follow, there’s already the totally awesome MrTweet. (Interview here)
The only time I've mentioned a whale, it had 'fail' in front of it!

The only time I've mentioned a whale, it had 'fail' in front of it!

Much better suggestions and information from MrTweet

Much better suggestions and information from MrTweet

And now there’s concern over the decision to limit API calls from applications. I’m not aware of how many calls are average, so take a look at Jesse Stay’s thoughts on the SocialToo blog, Mark Evans at Twitterati, or SocialToo advisor Louis Gray (Who very kindly recommended and linked to 140char today!)

The idea from Twitter’s perspective is to ensure reliability – which is certainly understandable giving the problems that sometimes occur – and the only services that aren’t viable any longer are those which notify you of people unfollowing, such as Qwitter (no longer with us) . But as Marshall Kirkpatrick writes at ReadWriteWeb, Twitter applications are developing incredibly fast and this could hurt anyone trying to offer something radically new. And as Rafe Needleman points out at Cnet, it seems very odd that Twitter hasn’t used this chance to partner with external developers.

On the bright side, the API limit should force more efficient use of the Twitter API, which will benefit everyone, and the Twitter Firehose and OAuth support are due within around a month.

Hopefully that will mean Twitter can stop worrying about the scalability and learn to love external applications again. Especially as they’re building financial models (e.g. Twittad and Magpie), and monetisable services (e.g. Stocktwit) which show where the cash is for Twitter without the internal team having to experiment at all.

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Tools, Twitter
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api, applications, firehose, i want sandy, jesse stay, mr tweet, oauth, relevancy, social too, suggest users, summize, twellow, Twitter, twitter search, values of n
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A solution to the loss of trust in Twitter apps?

Dan Thornton | January 9, 2009

The trust that many people have in Twitter has been shaken recently by three major events – but there’s one idea that could solve some of the problems.

The events have been:

  • A major Twitter phishing attack, which resulted in spam Direct Messages from comprimised accounts.
  • High profile Twitter accounts being hacked – apparently by a fairly simple brute force dictionary attack on someone with access to Twitter support tools.
  • Strange Display Errors – which turn out to be due to the combined forces of mass tweets from Macworld and CES.

Stopping anyone with admin access from using a password like ‘happiness’ should cure point number 2, and deadling with mass traffic is something that only Twitter itself can solve.

However, the loss of trust in applications is something that effects the whole Twitter ecosystem, as Mark Evans writes on Twitterati. And even implenting the much-requested OAuth as a technical solution doesn’t guarantee a rogue app can’t affect people. (via the MrTweet Blog)

So what’s the solution then?

It’s a simple idea – there are a lot of sites currently listing Twitter applications as soon as they become available to be the first to carry the news, and also to be a useful resource.

But what about an agreement between some of the Twitter bloggers and established app developers to implement a testing and approval procedure – a relatively simple process which could then list approved and tested applications, and allow them to display an badge of approval.

What gives bloggers the right?

The reason for pulling together reasonably prominent bloggers to implement approval is that we have something to lose if we’re not utterly honest – anyone can update the Twitter wiki with a link to a malicious application, but if 5 prominent Twitter bloggers did it, we’d all lose trust and social reputation, so it keeps us honest.

So what are the benefits?

  • A list of Twitter applications which are being used and monitored to ensure they work as stated
  • An independent approval system by people with a vested interest in keeping things honest
  • More authoritative testing, and a larger quantity of apps being tested than each of us stating individually which apps we use – and a safeguard in case we’re tempted to recommend something without taking a proper look because we’re busy or going on holiday that week.
  • And it means developers can display something to give them a trusted status without the need for a paid store (like the iPhone store), or worrying about being tarred with the same brush as malicious scammers?

So I’m throwing it open – good idea or bad? And are my fellow Twitter bloggers interested?

Want to spread the word? Copy, paste and tweet:

A quick and simple solution to sort the trusted and honest Twitter apps? http://bit.ly/vL48

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Tools, Twitter
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applications, approval, bloggers, oauth, trust, Twitter, twitter blogs, verification, verified
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Interesting responses to Twitter security worries

Dan Thornton | January 5, 2009

Following my previous post on the implications for Twitter of the first large scale phishing attack, I’ve seen a few interesting responses:

First up, @benbarden responded to my concerns over short urls by suggesting that people could host their own, e.g. 140char.com/link1 etc.

A pretty cool idea, and one that Ben is apparently running on a site already (I might have to beg him for a guide!). The only flaw is that a lot of people run hosted blogs, and will therefore still be at the mercy of shortening services. But for those of us paying hosting costs it’s worth considering.

Then the always friendly @mingyeow from MrTweet asked my opinions on a blog post ‘Addressing Privacy Concerns‘. Suffice to say it’s a very eloquent explanation of how and why the developers of one application are aiming to keep your accounts safe:

One of the points raised is that MrTweet will support OAuth as soon as it becomes available, although it won’t answer every security question, because, as they quite rightly say, securityand convenience are always a trade-off.

There’s some really interesting debate around the use of OAuth from both Jesse Stay on LouisGray.com, and Dave Winer.

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Categories
Twitter
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@benbarden, addressing privacy concerns, dave winer, jesse stay, mingyeow, mrtweet, oauth, phishing, scams, security, short, Twitter, urls
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Interviewing the real MrTweet – Steve Ng Ming Yeow

Dan Thornton | December 8, 2008
One of the Twitter applications which has received a lot of responses is MrTweet, billed as ‘Your Personal Networking Assistant’. Follow @MrTweet and you’ll get a direct message when he’s ready to help. And you’ll then get a list of the followers you should really have followed back, but may have missed – and a list of people outside of your network who are relevant and worth following – and you also get a character profile with information on each person to help you decide.
I got in touch with @MIngYeow – one of the duo behind MrTweet, along with @ambivalence, to find out more, particularly as the service received a lot of negative comments about some functionality which initially required submitting your Twitter username – there’s no need to submit your username for the applications now!
What inspired you to create MrTweet? Is it just one part of your social start-up?
You know you need a personal assistant when you are spending more time searching for the right people, as opposed to being able to build effective relationships through sharing and communicating.
The simplicity and openness of Twitter has become a limiting factor, as sheer information overload overwhelms users. In many cases, folks resorted to randomly surfing and adding.
Based on these needs and existing behaviors, rose the inspiration of Mr. Tweet – a personal assistant of helping users find good people to connect to easily.
Mr. Tweet is a first step of our social startup, which hopefully you will hear a lot more about in time to come.
Was it a reaction to directory-based services like Twellow, Twitterpacks or TwitDir?
Nope, we respect what they do a lot. Frankly speaking, we serve very different needs. We are focused on “personalization”. which is a completely different ball game from directories

You seemed to have been singled out from all of the applications that require a user’s Twitter login – why is that? And how did you feel about being the one service singled out for the criticism, when so many have been accepted without question?

Well, we only require the user’s password if he wants to follow people through our interface, and there really is no alternative there.
To answer your question, I actually feel that it is great that we are stirring up discussion on this very important topic. Twitterrank started the buzz with their demonstration app. and we followed right after them.
The open authentication (OAuth, OpenID) has been pushing Twitter to use OAuth for a while now, and it looks like it might really happen.

The About page for the company you’ve started behind MrTweet, Discover.io mentions a Facebook application, Fluidity, rather than MrTweet – did your plans change to focus on Twitter first, and was there a reason for that?


Yup, we did. Facebook is a great platform, but apps that focus on value add rather than “social for the sake of social’ do not do well there.
Twitter users have a far far higher appreciation for apps that are trying too add value.

You (Ming) have experience in Venture Capital and Product Management – does this mean you have a business strategy behind MrTweet specifically? Will it always remain a free service for users?

It will always remain a free service. We will be implementing more and more ways of delivering continuous value to users, and make it into a sustainable business at some point.

Initially there was a bug with people with over 500 followers (Or was it following over 500?). Has this now been solved?
Yuppy. Although significant problems remain in keeping following lists 100% synchronized.

Have there been any other issues so far which have surprised you?


I hate to say this, but I do wish that the Twitter platform can be slightly more stable. Obviously I love them, but minor glitches on their end can throw our plans off.
Oh, anything. Robert Scoble crashing us. We still cannot take him

You’ve said on the MrTweet blog there have been a lot of suggestions for more features e.g. user statistics, or UI improvements – are there any more you can reveal will be implemented in the short term?

UI and performance issues will be worked on in the short term. Also working on ranking improvements based on feedback.

You’ve also revealed on the blog that you’ve spent a week focusing on scaling the service – how effectively is word of MrTweet spreading? Have you publicised it anywhere other than within Twitter?

WOM has been extremely effective.  It is our sole form of marketing. There has been about 30 blog postings on Mr Tweet done so far, and those drove users as well.

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Tools
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@ambivalence, @minyeow, building network, dicover.io, facebook, finding followers, interview, ming yeow, mrtweet, oauth, openid, twellow, twitdir, twitterpacks
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