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Find the most popular tweeted brands on Twitter quickly

Dan Thornton | November 2, 2009

If you want to find the most popular brands on Twitter in terms of mentions, you could spend some time setting up various monitoring systems. Or you can just go to TweetedBrands and see which 50 companies are getting the most mentions in any one day.

It’s simple and effective for a quick overview, and each mention number links to the appropriate Twitter search.

TweetedBrands

TweetedBrands

And that’s about it, other than to say it was produced as part of the 24 hour business camp.

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Tools, Twitter
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brands, discussed, monitoring, most tweeted, popular, tracking, Twitter
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Creating Twitter lists with Mixtweet

Dan Thornton | October 7, 2009

Humanity has always loved creating lists to provide context for things, and the Twitter universe is no exception.

Whether it’s the suggested user list for new users of the service, the Twitter List function which has recently been announced and will arrive soon, or the huge variety of third-party lists created for almost every topic (e.g. People in UK Radio – I’ve slipped down the list slightly!)

But if you want to create a list quickly and easily to monitor, and don’t fancy waiting around for Twitter itself, then Mixtweet provides a good solution.

Mixtweet

Mixtweet

It allows you to create mixes from your friends, your timelines or other peoples mixes, and you don’t need to be following people to add them. And once the list is created, you can embed it as a widget wherever you fancy.

You can also view multiple ‘mixes’ via the site, with real-time updates and the ability to clip any update for later reading, and founder Michael Wu has said that Mixtweet lists will be made compatible with Twitter Lists when their API becomes available.

Mixtweet List View

Mixtweet List View

It also users OAuth to access your account, so minimising any safety risk, or you can create a log-in via the site itself. All in all, a really nice service – although you may wonder what their plan will be once Twitter Lists become available, that doesn’t seem to be a reason to avoid using them in the meantime.

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Tools, Twitter
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list, mixes, mixtweet, monitoring, ranks, topic, Twitter
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Monitor the UK weather via Twitter mash-up

Dan Thornton | February 2, 2009

There’s a fantastic Twitter mash-up to capitalise on the UK fascination with weather – even if most of us will only see about an inch of snow at the moment.

#UKsnow Tweets

#UKsnow Tweets

Recommended via @joannejacobs, it works by Twitter users posting a Tweet with the hashtag #uksnow and the appropriate postcode. For example “#uksnow NG9 3/10″

You can see it working by clicking on the image above or visiting the site of the creator, Ben Marsh, but I don’t know how long it will be running for – you could ask him on Twitter at @benmarsh!

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Twitter
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#uksnow, google maps, mash-up, monitoring, reports, snow, Twitter, UK, weather, weather map
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Chatting with the man behind Twilert – the new Twitter alert service

Dan Thornton | December 4, 2008

Twilert is a new service which aims to bring the ease of Google alerts to the Twitter world. It’s up against Tweetbeep, which has offered alerts for a while, and both offer filtering by location. Twilert does have the edge on flexibility around the selected keywords, specifying both the username of the sender or the recipient of Tweets, and even offering some basic postive/negative attitude reporting.

So it seemed a good idea to find out more about Twilert, and especially how it might differentiate itself further in the future, by speaking to Dan Leach, who is behind the service.

What was the main inspiration for Twilert? Was it something you personally needed for monitoring Twitter in your day job?
The inspiration came about a month ago when I was looking through the Google Alerts I have setup for my various clients (I work in PR and marketing). A lot of the information was dated and I wanted to find a way of seeing what people were really saying and thinking about the brands and products I represent. As an obsessed Twitter fan I wanted to find a way of tracking conversation and opinion on the site without having to sit in front of a Twitter Search page all day. And so, Twilert was born.

What’s the main advantage over other monitoring services?

There are limited options available to people if they want to monitor “tweets”. Aside from the aesthetic differences between Twilerts and its competitors, the two main advantages include:

  • Full customisation of alerts: Twilerts options reflect exactly that of Twitter’s Search service which mean alerts can be tailored by keywords, author, recipient, location, link-location, and attitude (positive, negative, neutral). This means you can filter out irrelevant tweets from your alerts.
  • Ease of use: Twilert doesn’t require you to have a Twitter account, nor does it require any technical knowledge of Twitter or search. True story: to ensure the site was as user-friendly as possible, the test subject I used throughout development was my Mum. If she can use it then anyone can!

You’ve obviously built in some quite specific ways to filter messages: by location proximity, whether they include links, and by positive or negative attitude. How are you calculating the attitude of Tweets?

The attitudes of tweets is calculated by Twitter’s emotion algorithm (created first by Summize) which uses certain phrases and words that suggest a positive, negative or neutral phrase and maps them against keywords in the tweet.
It is by no means 100% accurate and will continue to evolve, however it will provide a decent enough snapshot of whether people are speaking positively or negatively about whatever you are tracking.

With such a comprehensive attempt at filtering is there anything you haven’t been able to include?

We have included everything that Twitters allows through its API. With the limited information that is provided with each tweet (author, recipient, location, content) it is difficult to filter them anymore than is already possible on Twilert.

The site was built by Codegent – if you funded the build, does this mean you have plans to recoup your money by monetising Twilert? Or by utilising the data on popular terms etc?

Monetising the service is a long way in the future – Twilert is less than a week old so our focus is 100% on providing a high quality service to our users. However, we will be exploring extended functionality that could be implemented for enterprise users. It is worth stressing though that the basic alert service will always remain free to users.

Twilert is definitely the weapon of choice for anyone looking for regular automated emails which compile your reports within potentially pretty specific criteria. It’s also one of the better looking 3rd party applications for Twitter, and being designed by someone working in PR and Media, it should be well placed to capitalise on the influx of brands and agencies looking to

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Tools, Twitter
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alert, attitude, email, google alert, interview, location, monitoring, news, twilert, Twitter, Twitter id
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Case Study: Qik using Twitter

Dan Thornton | July 11, 2008

We’ve got a new section to highlight and collate all of the best case studies of business and enterprise using microblogging in one place, as well as in individual blog posts. As the list fills up, you’ll be able to see it all, here.

Starting off is an example of customer service on Twitter as David Cushman recently posted.

David tweeted about his problem signing up to Qik on his Nokia N73. He didn’t contact the company directly, and probably would have just given up if left to his own devices. But Jackie Danicki, Director of Marketing at Qik was monitoring what was being said, found the tweet, and also located David’s email address to contact him directly, as well as sending him an SMS with a relevant link. Which led to him posting in praise of the company even before a solution was provided to his problem.

One happy advocate blogging about his experience and sharing his recommendations on and offline before he’s even tried the product!

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Case Studies
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business, case study, customer, marketing, monitoring, pr, public relations, relationship, solution
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